Order

Partner Order

Partners need to use the below form to make order for their customer to get the products at a discounted rate.

Order is only applicable on Domain/ Group plans

Order fulfilment process

The following steps will be performed on the placed order

1. New Order: The partner will get an acknowledgement email immediately and a service order request is created in Jivrus Support system.

2. Estimate: Jivrus Team Member will do initial scrutiny, and ask for more information if required. Jivrus Team will prepare an estimate and send it via Stripe/ PayPal as per the selection done by Partner for the order

3. Approval: Partner accepts the estimate or asks for changes in the estimate if any required. Partner can make counter estimate/invoice to their customer at this point in time (This is as per the Partner's internal process with their customers)

4. Payment: Jivrus sends the payment request on the accepted estimate. Partner makes the payment and notifies Jivrus Team

5. License: Jivrus Team provisions the licenses to the customers and inform Partner